1. Introduction
RAAI Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
Contact Information: Name, email address, organization, and message content when you submit our contact form.
Usage Data: Anonymous analytics data including pages visited, time spent, and referral sources. We use Plausible Analytics, which is privacy-focused and does not use cookies for tracking.
Technical Data: Browser type, operating system, and device information collected automatically for security and performance purposes.
3. How We Use Your Information
We use collected information to respond to inquiries and provide requested services, improve our website and user experience, comply with legal obligations, and protect against unauthorized access or misuse.
4. Data Storage and Security
Form submissions are processed through Formspree, a third-party form handling service. We implement appropriate technical and organizational measures to protect your data. We do not sell, trade, or transfer your personal information to third parties.
5. Cookies
Our website uses only essential cookies for site functionality (language preference). We do not use tracking cookies. Our analytics solution (Plausible) is cookie-free.
6. Your Rights
You have the right to access, correct, or delete your personal data, object to or restrict processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at contact@raai.ae.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 12 months unless a longer retention period is required.
8. International Transfers
Your data may be processed in jurisdictions outside of your country of residence. We ensure appropriate safeguards are in place for any international data transfers.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related inquiries: contact@raai.ae
RAAI Ltd, Abu Dhabi, Abu Dhabi, United Arab Emirates